Subscriptions, Coupon Codes, Discounts & Loyalty Rewards FAQ

Questions and answers about Subscribe & Save, coupon codes, discounts and BSF Loyalty Rewards. See every question on the FAQ page.

How does BSF Loyalty Rewards work?

Subscribe and save 5% today. Your discount climbs to 10% on your 3rd order or once you've spent $150, and to 15% on your 6th order or once you've spent $300, whichever comes first. There's nothing to sign up for and no code to enter. Discounts stack with higher quantity bundles.

Can I get the loyalty price without subscribing?

No. The loyalty discount is applied to your subscription price. One-time purchases on our website don't count as orders, but they do count toward your spend. Your first subscription order is 5% off, and you can skip or cancel any time.

What counts toward BSF Loyalty Rewards?

Two things, and whichever reaches the next tier first moves you up: your paid subscription orders, and what you spend on our website — what you pay for products after discounts, minus refunds, including one-time purchases. Shipping, taxes and gift cards don't count, and neither do purchases from other retailers, marketplaces or in person.

Do purchases I made before subscribing count toward BSF Loyalty Rewards?

Yes. When you start your first subscription, everything you've already bought on our website counts toward your spend.

What if I skip a month or switch products on my subscription?

Skipping changes nothing. Switching products, flavors or quantities doesn't affect your tier, and if you have more than one subscription, all your orders and spending count toward one shared progress, so you climb faster.

Can I pause my subscription without losing my loyalty tier?

Yes. Need a break? Pause for up to 90 days and you keep your tier and your order streak. A pause that runs past 90 days is treated like a cancellation from day 90.

What happens to my loyalty tier if I cancel?

Your progress is held for 60 days. Start or restart a subscription within 60 days and you pick up exactly where you left off. After 60 days you start over at Baseline (5%).

Can my loyalty discount go down?

Not while your subscription is active, skipped or paused for up to 90 days. You only go back to Baseline if your subscription stays canceled for more than 60 days.

What's the highest BSF Loyalty Rewards discount?

15% off, at Stable. That's our best price and the top of the ladder. Right now the discount is the reward.

My payment failed. Did I lose my loyalty tier?

No. A failed payment doesn't change your tier or progress. Update your payment details in your account so your next order ships.

When will I be charged for my subscription?

Today for your first order, then on the same day of each cycle you chose. We email you three days before every renewal.

Do you have coupon codes?

No. We may run seasonal sales exclusive to our existing customers. Join the movement and benefit with BSF Loyalty Rewards.

Where do I see my loyalty tier?

Log in to your account, open your subscription and look for the BSF Loyalty Rewards card. It shows your tier, the full ladder, and your progress to the next tier by orders and by spend.